Testimonials
WinNewCustomers.biz needed to stand out.
When WinNewCustomers.biz wanted to promote its new service offering they turned to Recognition Express Newbury for a quality banner that would stand out.
We recommended the Barracuda banner stand as it’s a very solid quality product with a unique feature that allows you to site the banner on the floor or a table top. By clever use of the text and graphics on the banner layout and using the adjustable height stand you get three banners in one. Use the banner on a table top, great when space is a premium or use the full height for floor standing.
David Saunderson, Director, WinNewCustomers.biz
"The banner stands you made for us look superb and enhance our company profile wherever they are displayed. Great quality service too."
Can you deliver in 3 days?
When Alan Davison of Lanxess needed some embroidered polo shirts in a hurry he turned to local company Recognition Express Newbury.
“We got in touch with Recognition Express Newbury because another supplier let us down on quality. With only three days to get the job done, they managed to deliver beautifully branded, excellent quality polo shirts to us, on time.
LANXESS is a leader in specialty chemicals and operates in all important global markets. In 2008, the company, which is listed on the Frankfurt Stock Exchange, achieved sales of EUR 6.58 billion.
Listening to the customer is the key to success
Listening to the customer is the key to success. Finding out exactly what his customer needed has led to a large re-order for owner of Recognition Express Newbury Keith Burr.
8 months ago, when Peter Viner owner of an approved service and repair centre for Citroen and Peugeot vehicles, J & S Auto Services contacted Keith to place an order for some low cost branded key rings, Keith was glad to help.
The garage had started putting branded keyrings on the key fobs of every car that came in for a service, but months later staff could not understand why every time a car came back into the garage the keyring was gone. Coming from a previous career in Sales & Marketing Keith immediately saw the problem and advised them to buy a product that better reflected the prestige of their brand.
Over 1500 ad loops later, the majority of cars coming back into the dealership still have their loop attached and Peter has just placed an order for a further 1500.
“We were so impressed with Keith,” said Peter Viner. “Without him we would still be handing out cheap keyrings and wondering why no one liked them! He really knows his business and we were impressed that he took the time to find the right product for us. Customers love the new loops and they are always commenting on how useful they are. I’ve even had people asking for extras, I tell them they are welcome to one, as long as they buy a new car to go with it!”
Explained Keith: “It’s about knowing your products. It was obvious to me that the original product did not suit the marketing requirements of keeping J & S Auto Services contact details to hand which is why I suggested an ad loop. The ad loop now appeals to young and old alike and is very handy for pulling out of bags or hanging on hooks. It now meets and exceeds the original marketing requirements.”
“Recognition Express Newbury is not just about selling somebody a product with their company name on, but helping them to choose the right item that their customers will use, like, and hopefully turn into repeat business,” he added.
Need something diffrent this year
When Lorna Smith of WPA wanted something different to give her customers at Christmas she turned to Recognition Express:
Having met Keith at networking events and gained an understanding of the level of service Recognition Express Newbury can offer, he was the obvious person for me to turn to when looking for a small Christmas gift for my customers. The personalised mugs that he produced were very good quality and extremely well received by my customers.
